We may revise this Policy from time to time. While we may not be able to separately notify you of the revisions each time that we make them, we will notify you of, and obtain your consent for any changes that we make to this Policy when required under law.
We encourage you to check this page periodically for modifications or revisions to the Policy to understand how it affects the use of your information. We will not be responsible for your failure to remain informed about such changes.
THIS Policy will inform you about:
• What personal information we collect and why we collect it
• How we use that personal information including how we share the personal information with third parties
• Your rights and options
The Information That We Collect
In your use of the Site, and the services and facilities that we provide, we may collect personal information from you. “Personal information” is non-public information that directly or indirectly, in combination with other information available with us, is capable of identifying you, and includes your first and last name, physical address, email address, telephone number and other identifiers that permit you to be contacted. While some of your information has to be mandatorily provided for your usage of the Site, the provision of other information is optional and depends on the services and features being availed by you. Additional information may also be gathered from you during your subsequent uses of the Site as and when you avail services from us. You hereby consent to such collection, use, display, processing and handling of your information by us as described in this Policy, and as may be reasonably necessary to allow you to access and use the Site. You also acknowledge and agree that all such information provided by you is accurate, true and up to date. You agree that we are not, in any manner, responsible for the correctness of information held by us in relation to you.
The following personal information may be collected from you in any of the following ways:
I. Accessing the Site:
We may collect your email address and mobile number as a necessary condition to access the Site.
II. Account Creation:
Users provide information such as an email address and password at the time of creating an account, including by way of logging in to an existing social networking service such as Google, Facebook or via other email service providers
To enable our third party payment services vendors to collect any payments when you make a purchase from a seller on the Site, we will need to collect the financial information you provide for this purpose including your credit card number, your debit card number, your bank account number, bank IFSC code, your UPI handle, payment wallet information or net-banking details. The information we collect would depend on the payment method that you use. We may pass this information on to our third-party payment services vendors, or these entities may also directly collect this information from you.
V. Third-Party Tracking Tools:
We may also use third-party tracking tools to improve the performance and features of our Site that are designed to collect only non-personal information, that is, information that is either publicly available, or not personally identifiable to you, about your use of the Site. However, you understand that such tools are created and managed by parties outside our control, and we are not responsible for what information is captured or used by such third parties.
VI. Automatic Information:
We automatically receive information from your web browser or mobile device including the name of the website from which you entered our Site, the name of the website to which you are headed when you leave our Site, if any, and other information such as your device usage information, features of the device and your location. We also receive the IP address of your computer, or the device or proxy server you use to access the internet, your internet provider’s name, your web browser type and your computer operating system. We use such information to analyse trends and to help improve our Site.
Uses of Information:
We use information received from you to provide and maintain the Site and the services provided by us. Among other things, your information may be used:
(a) To generate and maintain your access to the Site, including through an account, if any;
(b) To allow you to use the Site for your business;
(c) To inform you of any new offerings or upcoming launches;
(d) To develop, enhance, market, sell or provide our products or services;
(e) To communicate information pertaining to your inquiries;
(f) To provide customer support;
(g) To issue invoices, administer accounts, keep track of billing and process payments;
(h) To process bookings, cancellations and other transactions made on the Site;
(i) To provide you with tips or guidance on how to use Site, the facilities we offer, inform you of new features, or provide other information that may be of interest to you;
(j) To personalise the services we provide to you, tailor your experience to your requirements and make more appropriate recommendations;
(k) To modify the Site to cater to your interests;
(l) To allow you to participate in interactive features on the Site;
(m) To call you, send you emails, e-newsletters, messages personalised offers via direct messaging or other communications about our services;
(n) To collect feedback;
(o) To audit compliance with our policies, and contractual and statutory obligations;
(p) To prevent fraudulent usage of the Site;
(q) To analyse software usage patterns for improving product design and utility; and
(r) For such other purposes as we deem fit, in accordance with applicable law.
To this end, we may contact our users via email, SMS, call, push notifications through the Site, or such other means as we deem appropriate.
You acknowledge that you are licensing to us the right to use, modify, display, distribute and create new material from the information provided by you through the Site and the provision of services by us, and that by providing such information, you automatically agree to such a licence without the payment of any fees. You understand that information we collect may be collated, aggregated, analysed and used to generate statistics, and for our internal research and development.
We may also, to the extent permitted by law, use, licence, reproduce, distribute, disclose, sell and aggregate all non-personal information that is derived from your use of the Site and you hereby consent to the same.
You have the right to request access to all personal information about you that we have collected, and have the right to ask for any inaccurate or deficient information be corrected or amended.
You have the right to opt-out of providing any of your information, including your personal information. You also have the right to withdraw your consent to the use, processing, disclosure or transfer of your information, including your personal information. However, in such an event, we reserve the right to refuse or limit your access and use of the Site, and its features.
Further, we fully comply with applicable laws regarding spam. You can always opt-out of receiving further promotional correspondence from us or our affiliates.
You may exercise these rights by writing to us at email@example.com
Security and Confidentiality
We have adopted standard security features on the Site to protect the confidentiality and security of your information as required by applicable laws. However, please be advised that, no method of transmission over the internet, or method of electronic storage, is 100% (one-hundred percent) secure. Therefore, although we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security and your use of the Site is at your sole risk and discretion. We do not warrant that such information may not be misused in the event our safeguards and protocols are breached by a malicious third-party. We will, however, promptly notify you if we discover that any of your information is compromised as a result of a security breach.
If a password is used to help protect your account and information while using the Site, it is your responsibility to keep the password confidential. You have to ensure that you always log out of your account, before sharing your device with a third-party.
Disclosures and Transfer
We will not publish or disclose your personal information without your prior consent, unless it is mandated by law, or if you have previously provided your consent. We may disclose personal information with our employees, officers, agents, consultants, business associates, contractors, attorneys, etc., on a need-to-know basis for the purposes specified by us.
We will also disclose any sensitive personal data and information if there is a legal requirement or if it is ordered to do so by a court of competent jurisdiction or to any government agency if required by law for the purposes of verification of identity, or for prevention, detection, or investigation of crime (including cyber incidents), or for prosecution or punishment of offences.
We may disclose or transfer your personal information to an acquirer, assignee or other successor entity in connection with a sale, merger, or reorganisation of all or substantially all the equity, business or assets of the company. We may also transfer personal information including sensitive personal information pertaining to you to the following entities for specified purposes.
You understand that your information, including personal information may be transferred to, and maintained on systems located outside your state, country or jurisdiction, and the applicable data privacy laws may vary from those of your jurisdiction. You consent to such transfer, and the application of the data privacy laws to the exclusion of law applicable in your jurisdiction.
We will not retain any sensitive personal data or information for longer than is required for the purpose for which such data or information was collected, or may lawfully be used, or is otherwise required under any other law for the time being in force. We may retain anonymized data for as long as is required.
Links to Other Sites
Our Site is not designed for use by anyone under the age of 18 (eighteen). We do not verify the age of our users, nor do we have any liability for such verification or lack thereof. We may, at our sole discretion, delete information pertaining to, and suspend access to the Site, of users suspected of being under the age of majority.
If you have any concerns or questions in relation to this Policy, you may address them to our grievance officer whose name and email address are as follows:
Grievance Officer: Punnet Dinesh