Should the space be used for retail only?
Spaces at LiteStore® can be used for multiple purposes in a way that brings your idea to life unless the Landowner has an objection or a specific permission ought to be obtained for carrying out the project. Example - Preparation or sale of any food & alcoholic beverage products requires a FSSAI license among other permits. At the time of submitting 'Usage Terms' to the Landlord, you will be required to list down your purposesof using the space.
What happens if my purpose of use of the space changes after I start using the space?
By virtue of entering into a contract at the time of confirmation, you are bound by the Usage Terms which documents the purpose of use you had mentioned at that time. However, execution of any new idea can be pursued withthe prior approval of the Landowner as per the Contractual Terms. We will facilitate this process for you.
What is the difference between Listed Spaces and Flagship Spaces?
Landowners can enter into a business relationship with LiteStore® through two ways. Listing your space: Landowners can list their space on our platform and we will connect you to brands & retailers on our LiteStore® platform. Flagship Spaces: LiteStore® will exclusively manage the space by licensing it out to multiple brands
Will you have to bring your own staff/equipment?
It is up to you. LiteStore® provides staffing as an add-on service. Do check out the LiteStore® Services section for more!
What expenses will a Brand have to incur, over and above the booking charge?
What can I expect from the space that I see on LiteStore®.in?
Our photography will ensure that you get an accurate idea of the space on our site. Further, each of the listed spaces will go through a round of due diligence from our side to ensure that basic amenities such as electricity,water supply & maintenance will be provided. The details on the property page will provide you with information specific to each booking.
Who takes care of the fittings/furnishing/lighting?
Each store will be provided in a white label manner with basic lighting and fittings. You can choose LiteStore® Services for anything additional.
Can I make alterations to the space?
Spaces are booked "as seen". This means that you agree to book the space in the condition that it is shown in the listing. For most spaces landlords are happy for you to redecorate as long as the space is returned to itsoriginal condition at the end of your booking. If there is anything you are unsure about in regards to the decoration, make sure you check with the landlord first or get in touch with our team and we'll look into it for you.
Can I share the space with any other brand/retailer?
Yes, LiteStore® offers the option to book the space in collaboration with other brands to improve the offering at your store and build synergies with other businesses.
How do I book my space on LiteStore®.in?
Step 1: Find a space that matches your budget, location and audience. Step 2: Type in your preferred dates in the calendar feature and make an enquiry by submitting your proposal to the landlord. Step 3: When the Landowner approves, you will receive a confirmation and can make the payment to successfully complete your booking.
When can I access my space to set it up?
You can access your space only from the commencement date of your bookingl period and you must vacate the space on the last day of the booking. Example - if you book a space on LiteStore®.in from 14th May to 20th May. You will get access to the space only at 09:00 am on 14th May to set it up and you must ensure that the space is returned in the same state at 11:00 PM on 20th May. We therefore, advise you to book your space a day in advance to ensure that you set up your space comfortably.
What is the minimum or the maximum period for booking?
Minimum period is for 01 day and the maximum period is for 03 months with an option to extend the booking. However, for Listed Spaces, the minimum booking period on Listed Spaces will be decided by the Landowner. You can find out the minimum booking period for a space by checking the particular space listing.
Can I visit a space before booking it?
Yes. Request a viewing of the store on the booking page and our team will get in touch you. You could choose either a virtual tour or a physical tour of the space.
Why can I not see the name and the contact details of the Landowners?
We respect the confidentiality of our brands/entrepreneurs and our Landowners. Just like how we don't share your details to the Landowners prior to the booking being confirmed, we adopt the same policy for the Landownersdetails as well.
Can I book a store for a day?
Yes, you can book it for a day. However, note that the access to the space and return of the space will be on the same day. Example - If you book a space on LiteStore® on 12th January. You will get access to the space only at 09:00 am on 12th January and you mustvacate the space by 11:00 pm on 12th January. We therefore, advise you to book your space a day in advance to ensure that you set up your space comfortably.
How far in advance can I book?
You can normally book 2 months in advance. However, please do check the availability for such bookings on our site.
How quickly can I set up my space?
Once you raise a request for a space, Landowners will approve the idea within 36 hours and we will contact you to arrange the viewing, if you require one. It can take up to 48-72 hours.
How will the agreement be entered into? How will the booking get confirmed?
Can I extend my booking for a longer time?
Subject to availability, you can easily extend the booking on our website through your dashboard. Click 'extend booking' and extend your booking based on the information displayed by the Landowner. However, if there is no availability because the space is already booked for those days, you can always look at other nearby spaces on our website!
Who am I entering into a contract with?
How safe is my booking with LiteStore®?
LiteStore® ensures that booking and launching a store is a seamless experience. If for any reason, you are unable to launch your store due to any fault committed by the landowner or LiteStore®, your booking amount will berefunded in accordance with the Refund Policy
How much does LiteStore® charge?
Prices published are inclusive of Utilities, maintenance, basic fixtures and LiteStore®'s service fee (12%).
Why do I see different prices when I search for different dates?
We adopt smart pricing technology. This means that the price is adjusted to the demand that is expected during the period you've enquired. If the dates clash with long weekends, holidays - you could expect a higher amountin booking fees. We also adopt staggered pricing. So it's often cheaper to book for longer periods and more expensive for shorter periods.
Am I required to pay the entire amount at once?
The payout schedule as per our standard contract is that for any bookings until 8 weeks, you will make a one-time payout that will be credited to the account of the Landowner within five business days. If the booking is for a period of more than 8 weeks, the payment can be made in tranches.
Where can I get my invoice for my booking?
You can download your invoices instantly from your dashboard on our website.